Pullip dal black butler ciel robin doll12/29/2023 ![]() ![]() Box format (Please enter P.O Box shipping address as "P.O. If buyer would like to keep the return item, buyers are responsible for the reshipping payment as well.Our carriers may deem a package undeliverable for any of the following reasons, including some not listed below: For All Free Shipping item, we will charge 15% restocking fee of item original price. However, if your merchandise has a significant defect right out of the box (e.g., the product is broken, has missing parts, etc.), we'll be happy to exchange it for replacement.Undeliverable PackagesIf a carrier returns an undeliverable package to us, we'll notify buyer of the return by email and issue a refund (excluding shipping charges). Slight imperfections are typical with this kind of product and, in fact, often enhance the value. Please note that in order to receive a refund for the shipping cost of the item, you must contact our customer service team before returning the item to us, and we must be able to validate the damage/defect.Most figures we sell are collectible, made in limited runs and are often hand-painted or assembled. Refunds will be issued in the original form of payment used to purchase the item. ![]() Once we receive the item and have validated the damage/defect, we will process the replacement or you will be refunded the price of the item as well as any applicable taxes and shipping costs. Our customer service team will provide you with a prepaid return label and shipping instructions. Due to the limited availability of our apparel, exchanges will be handled on a case-by-case basis.Damaged or Defective Products Exchange or ReturnsTo return a damaged or defective item, please contact our customer service team within 7 days. Also, please include a note that says the reason for the return.Apparel Exchange or ReturnsIf you are not satisfied with your apparel purchase, simply return the item in its original, unused condition (including all original packaging and tags) within 14 days for exchange or refund. When returning item, buyers must include the packing slip of the original order. Buyers must ship the package back to us within 14 days of receipt. If item returned for refund (Not due to damaged item itself or wrong item sent), Buyers are responsible for the reshipping payment as well as the restocking fee which is 15% of the original price of the item. Items returned for replacement, buyers are responsible for the reshipping fee. Buyers must contact us within 14 Days of receipt of the package. If you believe there is a quality issue with your item, Please contact us within 7 days, it may be returned for a refund within 14 days or exchanged or returned for store credit at any time.14 Days Exchange and Returns PolicyWe only accept return if the item is in original brand new condition. We are grateful for your business and truly do appreciate your order.If you're not completely satisfied with your purchase, you can return or exchange item at any time within 14 days. Her stock was surprisingly well made.Approximately 30cm/12" tallGroove Officially LicensedGroove Pullip Dal Black Butler Ciel Robin DollHighly collectible and comes in a presentation window box.100% Brand New!In Mint Condition!WithFast Shipping!_Sekaido Store PolicyThanks for shopping with Sekaido. I actually really prefer her over the original release, I love her stock and overall aesthetic a lot more than the original’s. Her face up is similiar to regular release Ciel’s but is more girly, her lips are more pink for example. Even though I am not as attached to the anime character, I still consider regular version Ciel to be male and I consider Ciel and Chartreuse to be twin brother and sister. I personally consider her to be female, as I am not a big fan of the anime (I don’t dislike it but I haven’t watched much of it and I don’t really have the desire to watch much more of it) so I am attached to his/her’s character in the anime like I am with the other anime pullips from Rozen Maiden and Neon Genesis Evangelion. I decided I didn’t need two dolls named Ciel so I decided to name the more feminine of the two Chartreuse (the only liquor so good they had to name a color after it). So I opened her right there in the office and hilariously tried to explain that it is a female doll, portraying a male character who is cross-dressing. When I went to fetch her the property manager, who has by now become wise that pretty much any packages addressed to me are more than likely dolls she insisted on seeing her before I spirited her out of the office. I wasn’t home when she arrived so she ended up in the rental office. I purchased her from VOTD as they currently have her on sale. My dal Ciel Robin Version also arrived last week, unfortunately I kind of fell behind with blogging new things as they arrived hence why there are so many posts today when I have a little bit of free time.
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